Why Assertiveness Training?
“Assertiveness is the best form of communication for any organization. If you are not communicating assertively, you waste time, money and breed staff resentment”
“To state an opinion, claim a right, or establish authority. If you assert yourself, you behave in a way that expresses your confidence, importance or power and earns you respect from others”
Oxford English Dictionary
Absolutely Positive`s Assertiveness training will help all deligates stand up for your right to be treated fairly. It is expressing your opinions, needs, and feelings, without ignoring or hurting the opinions, needs, and feelings of others.
Because people want to be liked and thought of as ‘nice’ or ‘easy to get along with’, they often keep their opinions to themselves, especially if those opinions conflict with other people’s. But this sometimes leads to being taken advantage of by people who are not as nice or considerate. Asserting yourself will stop others from cheating you and you from cheating yourself out of what you deserve.
Assertive Behavior includes:
- Starting, changing, or ending conversations
- Sharing feelings, opinions, and experiences with others
- Making requests and asking for favors
- Refusing others’ requests if they are too demanding
- Questioning rules or traditions that don’t make sense, don’t seem fair
- Addressing problems or things that bother you
- Being firm so that your rights are respected
- Expressing positive emotions
- Expressing negative emotions
Aims and Objectives of Assertiveness Training
Aims:
Our Assertiveness Training and Confidence Building course really gets down to beliefs and thoughts that people have. We break down negative beliefs, changing behavior using psychology, CBT and NLP. Reinforcement of knowledge and skills to be in control of their life and work. Everyone can benefit from better assertiveness and confidence. Research says assertiveness is the best communication for any organization. This training is also available one to one in our coaching training.
By the end of the course the delegates will have:
- Tools and skills to deal with any situations effectively
- Skills to communicate assertive dialogue successfully
- More Self confidence and tools to increase it
- Practical Assertiveness skills for various situations
Proposed Course Outline:
- What is assertiveness
- What is Submissive/aggressive behaviors
- Why be assertive
- What is confidences, why is it lost
- Barriers to assertiveness and confidence
- NLP and CBT for Confidence
- The right situations t be assertive
- Different intensity of assertiveness
- Submissive/aggressive behaviors, their definition and body language
- Own personal communication style
- Active Listening
- Staying focused for positive outcomes
- Assertive techniques
- Saying no assertively
- Influencing skills
- Dealing with criticism effectively
“Rights are things we get when we are strong enough to make good our claim on them”
- Helen Keller
“we just have a much better team now that everyone appreciates each others views…” Anon